Elvirax (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Full name
- Email address
- Phone number
- Billing and payment information
- Photos and images created during photography sessions
- Any information you voluntarily provide through contact forms or email communication
We also automatically collect limited technical data such as IP address, browser type, and usage data to improve website performance and user experience.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To provide and manage photography services
- To communicate with you regarding bookings, inquiries, or updates
- To process payments and issue invoices
- To deliver digital galleries and final images
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
- Your explicit consent
- The performance of a contract
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
4. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Sharing of Data
Your personal data may be shared only with trusted third parties when necessary, such as:
- Payment processing providers
- Cloud storage and gallery delivery platforms
All third parties are required to comply with applicable data protection laws.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website may use cookies to enhance functionality and analyze website traffic. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Address:
Pl. Sainte-Gudule 1, 1000 Brussels, Belgium
Phone:
+3227349027
Email:
[email protected]
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.